Terms and conditions
- Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of the Jackbit Casino website, mobile application, and any other services provided by us (collectively referred to as "Services"). The Terms set out the rules that apply to your relationship with us, including how you can use our Services, what we offer, and what is expected of you.
- Acceptance of Terms: By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to the Terms, please do not use our Services.
- Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using our Services, you confirm that you are of legal age and able to enter into a binding contract.
Account Registration
- Eligibility: Only individuals who meet our eligibility criteria can register an account with us.
- KYC and Verification Requirements: We may require you to provide identification documents or other verification materials to comply with anti-money laundering regulations and to ensure the security of your account.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality of your account login credentials and ensuring that only authorized individuals have access to your account.
Deposits and Withdrawals
- Accepted Payment Methods: We accept various payment methods, including but not limited to credit/debit cards, e-wallets, and cryptocurrencies.
- Minimum and Maximum Limits: You can deposit/withdraw a minimum of $10 (or equivalent currency) up to a maximum of $5,000 (or equivalent currency).
- Processing Times and Fees: Deposits are processed immediately, while withdrawals may take 1-3 business days to be processed. We do not charge any fees for deposits or withdrawals.
- Anti-Money Laundering Policy: We comply with anti-money laundering regulations by verifying the identity of our customers and monitoring transactions.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses are credited to your account automatically after meeting the required criteria, as specified in each promotion.
- Wagering Requirements: Bonuses must be wagered 20 times before they can be withdrawn.
- Expiry and Abuse Clauses: Bonuses expire after 30 days if not used. We reserve the right to void bonuses if we suspect any form of bonus abuse.
Gameplay and Fairness
- RNG Usage: Our games use a random number generator (RNG) to ensure fair outcomes.
- Game Malfunctions: If you experience any issues with our games, please contact our support team immediately.
- Limits on Play and Responsible Gaming Tools: We offer various responsible gaming tools, including deposit limits, self-exclusion options, and reality checks.
Responsible Gambling
- Self-Exclusion Options: You can exclude yourself from using our Services for a specified period or permanently by contacting our support team.
- Deposit, Wager, and Session Limits: We offer various limit settings to help you manage your gambling habits, including deposit limits, wager limits, and session limits.
- Help and Support Links: We provide links to reputable organizations that can assist with responsible gaming.
Prohibited Activities
- Bonus Abuse: We reserve the right to void bonuses if we suspect any form of bonus abuse.
- Fraud, Collusion, or Manipulation: Engaging in any form of fraud, collusion, or manipulation will result in account suspension and/or closure.
- Use of Bots or Automated Systems: Using bots or automated systems to manipulate gameplay or generate revenue is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You can close your account at any time by contacting our support team.
- Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms.
- Inactivity and Dormant Accounts: We may suspend or close inactive accounts after a specified period.
Privacy and Data Protection
- Information Collected: We collect personal data to provide our Services and comply with regulatory requirements.
- Use and Storage of Personal Data: We use industry-standard encryption methods to store and transmit your personal data.
- GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) in relation to the processing of personal data.
Limitation of Liability
- Losses: We are not liable for any losses resulting from system errors, network outages, or other unforeseen events.
- System Errors: We reserve the right to void transactions and adjust account balances if we detect any system errors.
- Third-Party Links: We do not endorse or recommend any third-party services linked on our website.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.
- Notification of Changes: We will notify you of any significant changes via email or in-app notifications.
By using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with any of the terms above, please do not use our Services.